How to remove attached articles from 'Attached Knowledge' related list in CSM Workspace? There doesn't seem to be an OOB available button to select and remove the articles. Agent might attach incorrect articles by mistake and want to have an option t...
I've been configuring ServiceNow for 18 years, all self-taught. On-line resources are generally great. It helps to have patience with your research. However, the foundational identification of UI parts is frustrating. Most of the time it is near ...
I've been using ServiceNow for several years as an ITC. I want to learn to do more in ServiceNow, so I recently started taking the training on Now Learning. My goal is to become a ServiceNow Admin. I know there is a text editor in ServiceNow for Know...
Hi Team, I have a flow, In that flow I have two tasks, once the two tasks got closed, I need to create another flow, with different actions. How to add two tasks closed condition in flow or subflow to create new flow, based on the task closer
Hi Team! In a couple of the dev instances I tinker around in, I've notice that after upgrading to Xanadu, following login, the usual 'Welcome' screeen is not appearing. Instead a large version of the company logo assigned to the banner is appeari...
Hello ServiceNow Community!When configuring a button in the UI builder, I am unable to save the event handler configuration I have made to a button in the UI builder, for some reason, the 'Save' button stays as a grey out button. Any help is appreci...
When I click ALS workspace menu item, the Workspace open and an additional tab opens Aswell. I would like the tab not open, but the URL for the Experience is a mandatory field.The Menu Pages within the workspace work fine.
Dear community members I am currently working on customizing our ServicePortal using the UI Builder.The current URI is https://FQDN/x/xxxxx/"mysettingname".Is it possible to set the URI of the portal to a specific URI (https://FQDN/"mysettingname") s...
Hi , I am tryin to add playbook experience for self assessments in operational resilience workspace Didn't find much help in documentation https://docs.servicenow.com/bundle/xanadu-platform-user-interface/page/administer/workspace/task/integrate-play...
HeyI created a new custom workspaceI need the homepage to be the same as the homepage on the service operation workspace landing page
I am trying to load contents in an iFrame, from a third-party source. The iFrame component I am using is in UI Builder. I want the size of the iFrame to be based on the contents it loaded and should be adjusted to the size of screen as well. The curr...
Hi , As in screenshot , background-color CSS property has been assigned a value which is stored in a variable $sc-field-error-color . I want to change the value of this variable and unable to find it . please help me . it is stored in below fil...
Hi Team, I have created Event, that event I am calling in flow designer. In Flow Designer Parm1 I am passing number of Requested Item, the ${event.parm1} I am using for Requested Item number in notification. when previewing notification ${event.parm1...
Hi,I have a requirement where I need to render KB article content (HTML) on a workspace page. I came across a UI builder component for this.Knowledge Contenthttps://developer.servicenow.com/dev.do#!/reference/next-experience/xanadu/shared-components/...
I built my first workspace for a custom app and while a user can click on a field such as assigned to, and the list drops below the field (screenshot 1), when a user clicks the magnifying glass, the popup shows up with the correct data to show, but w...
