how to apply same filter that is displayed in the modal when clicking on search icon(type reference)

samurai2
ServiceNow Employee
ServiceNow Employee

I want to use this filter (highlighted in red) that comes with the modal as a Preset Record viewport modal into my custom modal, but I don't know how to implement it.

Screenshot 2024-11-21 at 1.18.05 PM.png

 

10 REPLIES 10

Dibyaratnam
Tera Sage

where is the filter here which you have highlighted. Didn't get the question exactly.

samurai2
ServiceNow Employee
ServiceNow Employee

In any reference field there is an icon search that display a modal by default
like in this attachment 
Screenshot 2024-11-26 at 2.45.52 PM.png

@samurai2 

did you check the reference qualifier on that reference field?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dibyaratnam
Tera Sage

Ya so on click of that icon, this modal opens where you can select the record that you want to. so whats next that you want to achieve.