How to convert UI Action for use on Service Operations Workspace

Simba Naidu · ‎01-21-2024

Hi All,

I have the following UI action on the Change form to cancel the change request.

below script is used

var changeConfirmCancelDialog;

function setChangeCancelState() {

g_form.setValue("state", "4");

}

if (typeof window == 'undefined')

setRedirect();

function setRedirect() {

current.update();

action.setRedirectURL(current);

}

I'm wanting to move this over to Service Operations Workspace but I am having issues. I clicked the checkbox to enable the workspace form button. Is there something that I'm missing here, do I need to put something on in the client script?

Thanks

Anil Lande · ‎01-22-2024

It should be something like below:

Update Script and Workspace Client script part:

function setChangeCancelState() {
    g_form.setValue("state", "4");
	// Call the UI Action and skip the 'onclick' function
   gsftSubmit(null, g_form.getFormElement(), 'change_state'); // MUST call the 'Action name' set in this UI Action
}