How to hide Application Navigator, Restrict users to CSM/FSM Configurable Workspace?

Go to solution
ColeM
Tera Guru

Thursday

Is there a way to hide the applicaiton navigator and restirct users of a certian group or role to the CSM/FSM Configurable Workspace? 

 

The requirement is to prevent a set of users from accessing the 'platform' view. The goal is to hide the "All" dropdown and all its contents.  

0 Helpfuls
  • 292 Views
1 ACCEPTED SOLUTION

Go to solution
ColeM
Tera Guru

Thursday

The video below resolved my question. Thank you @Justin Meadows 

https://www.youtube.com/watch?v=xswycA3JldQ

 

  • Navigate to Now Experience Framework > Navigation Menus
  • Select All
  • Update Hidden Roles 

 

View solution in original post

Configuring a custom menu in ServiceNow
Configuring a custom menu in ServiceNow
youtube.com/watch?v=xswycA3JldQ
Have you wanted the ability to configure the new TOP menus in ServiceNow's Next Experience UI? Well with the Tokyo release you can, kinda.... Watch this video to see how you can create a CUSTOM menu with links to APPLICATIONS and MODULES. You can even restrict who can see and not see the custom ...
0 Helpfuls
1 REPLY 1

Go to solution
ColeM
Tera Guru

Thursday

The video below resolved my question. Thank you @Justin Meadows 

https://www.youtube.com/watch?v=xswycA3JldQ

 

  • Navigate to Now Experience Framework > Navigation Menus
  • Select All
  • Update Hidden Roles 

 

Configuring a custom menu in ServiceNow
Configuring a custom menu in ServiceNow
youtube.com/watch?v=xswycA3JldQ
Have you wanted the ability to configure the new TOP menus in ServiceNow's Next Experience UI? Well with the Tokyo release you can, kinda.... Watch this video to see how you can create a CUSTOM menu with links to APPLICATIONS and MODULES. You can even restrict who can see and not see the custom ...
0 Helpfuls