How to not allow non-admin user to modify the 'Allow Notifications' (making it active always)
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06-10-2024 06:38 PM
How to not allow non-admin user to update the 'Allow Notifications' (making it active always) under user preferences in Next experience UI?
I noticed that when I enabled the next experience UI, the settings 'Allow Notifications' can now be modify by non-admin. Meanwhile in our core UI/UI16, non-admin does not have permission to modify the control in place.
Refer to the attached file for the correct settings we have in UI16,.
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06-10-2024 07:21 PM
Hello @Therese Tolenti ,
Check the ACL on 'sys_user.notification'
Go to Filter Navigator and search for ACL
On Name, search for sys_user.notification and select the ACL
Please check that the users that should be able to modify either have the correct role or add them to "Requires Role"
If there is a Condition, make sure to modify accordingly to allow required users to be able to modify
If there is a Script, make sure to modify accordingly to allow required users to be able to modify
Click update.
If my answer is helpful please mark it as helpful or correct!!
Pratima.k
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06-10-2024 07:27 PM
sys_user.notification is not available in the ACL, I assume i need to create it. Do you have a sample screenshot of the ACL? thanks!
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06-10-2024 07:37 PM
please refer and try once.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1565933