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how to remove button from workspace

armanoj
Mega Sage

hi ,

i want to remove these button from the worskspace.

 

armanoj_0-1780403695096.png

armanoj_1-1780403763508.png

 

7 REPLIES 7

Tanushree Maiti
Tera Patron

Hi @armanoj 

 

Use following steps to hide a button:

  • Make sure you are in the correct application scope, matching the table of the button you want to remove
  • Type sys_declarative_action_assignment.LIST into the Application Navigator filter and press Enter
  • Find the Button: Search for the button's Action label (e.g., "New") or client action
  • Create an Action Exclusion:
  • Open the action record.
  • Scroll down to the Action Exclusions related list.
  • Click New.
  • Select the Table you want to hide the button on.
  • Check the Exclude this table box.
  • Click Submit or Update

Refer: https://www.servicenow.com/community/service-operations-workspace/how-to-hide-or-remove-new-button-i...

https://www.servicenow.com/community/developer-forum/disabling-new-button-from-the-agent-workspace/m...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

AndersBGS
Tera Patron

Hi @armanoj 

 

Disable it in declarative actions / UI Actions.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

yashkamde
Mega Sage

Hello @armanoj ,

 

Navigate to Declarative Actions > List Actions / Form Actions :


Screenshot 2026-06-03 120520.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Then search for your Action and change active -> false :

Screenshot 2026-06-03 120530.png

If my response helped marked as helpful and accept the solution.