How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo

kack l
Tera Expert

Hello Community,

In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (⋮) "More actions" menu on the top right corner.

By default, it shows several options:

  • Create new

  • Duplicate

  • Share

  • Printer friendly

  • Clear all filters

  • Add to bookmarks

  • Open record

  • Delete

My requirement:

  • Keep the three-dot menu visible.

  • Hide only "Create new" and "Duplicate".

Questions:

  1. Is there any OOTB configuration in UI Builder or Component properties to remove these two options?

  2. If not, can I control this via UI Actions / ACL roles (so only admins see them)?

  3. As a last resort, is there a supported way to hide them via UX Client Script or CSS?

Has anyone already implemented this? Any best practices would be helpful.

Thanks in advance!スクリーンショット 2025-09-04 170327.png

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@kack l 

those are not UI actions.

Please check docs and there should be some ref info on who can do what based on roles

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader