How to remove "Create new" and "Duplicate" options from the three-dot menu in Next Experience dashbo
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09-07-2025 09:03 PM
Hello Community,
In the Next Experience (Workspace / Dashboard) UI, I see a three-dot (⋮) "More actions" menu on the top right corner.
By default, it shows several options:
Create new
Duplicate
Share
Printer friendly
Clear all filters
Add to bookmarks
Open record
Delete
My requirement:
Keep the three-dot menu visible.
Hide only "Create new" and "Duplicate".
Questions:
Is there any OOTB configuration in UI Builder or Component properties to remove these two options?
If not, can I control this via UI Actions / ACL roles (so only admins see them)?
As a last resort, is there a supported way to hide them via UX Client Script or CSS?
Has anyone already implemented this? Any best practices would be helpful.
Thanks in advance!
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09-07-2025 09:59 PM
those are not UI actions.
Please check docs and there should be some ref info on who can do what based on roles
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader