How to show Popup on change record in 'Service operations workspace'

[Mounika Tungala]

I have a custom UI action (button) called 'Create bulk changes' on the change form. So my requirement is to show the popup to mention how many change requests should be created (number) when the user clicks on the 'Create bulk changes' button. I am facing difficulty since I need to implement this in the workspace.

Can someone help me to implement this scenario?

[Mounika Tungala · Accepted solution]

Hi Hemanth,

How can I restrict the user to enter only numeric values in popup? below is my script which is working fine except this numeric value restriction.

UI action:

function commentsDialog() {

    var reason = prompt("Please Enter how many Change Requests should be created");

    if (reason > 5) {

        var msg = 'Maximum limit to create Bulk Change Requests is 5';

        alert(msg);

        return false;

    }

    if (reason != " " && reason <= 5) {

        g_form.setValue('u_create_bulk_changes', reason);  //adding user input to the custom field which is used to create bulk CRs

        gsftSubmit(null,g_form.getFormElement(), 'u_sow_bulk_cr');   

    } else {

        return false;

    }

}

if (typeof window == 'undefined')

    createchangeReq(); 

function createchangeReq() {

   current.update();

var change = new BulkChangeRequestCreation().bulkcr(current);    //calling script include to create CRs

     action.setRedirectURL(current);

} 

[Hemanth M1]

Hi @Mounika Tungala ,

Did you try prompt like 

var num =prompt("enter how many change request to create");

num would give what user enters to the pop up box

the only limitation here is if pop blocker is enabled on the user browser this wouldn't work as expected.

Thank you,

Hemanth 

[Mounika Tungala]

Hi Hemanth,

Thank you for your response. Can you please mention the steps/code to achieve this? I don't have any idea about this popup as I am new to the workspace.

[Hemanth M1]

Hi @Mounika Tungala ,

Create a ui action as below and this would take input and you can get what input is entered for your further logic. 

Result :

Please mark correct if it helps.

Thank you,

Hemanth

[Mounika Tungala]

Hi @Hemanth M1 

Thank you for providing the screenshots. There is a small change in requirement that we are not using workspace anymore. We have show this same popup in native ui on change form with the click of Button/UI action. I have tried the same approach abut the popup is coming in Native UI. Will it work without creating UI page?