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I can not update CSM Configurable workspace to Yokohama in PDI

Satoshi Abe
Mega Sage

‎02-02-2025 09:24 PM

I'm just updating my PDI to Yokohama, but CSM Configurable Workspace is not able to be updated.

 

Here is CSM Configurable Workspace version.

-Version:24.4.10(Installed)

-Version:25.0.9(latest)

alert message: Install all dependent applications before installing the application.

 

Customer Central is marked as a red icon.

 

Does anyone have a resolution?

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6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

‎02-02-2025 09:35 PM

@Satoshi Abe 

did you try checking by repairing the plugin?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Satoshi Abe
Mega Sage
In response to Ankur Bawiskar

‎02-02-2025 10:00 PM

@Ankur Bawiskar 

Yes, I repaired this plugin, but a same issue is happened.

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Satoshi Abe

‎02-02-2025 10:05 PM

@Satoshi Abe 

I doubt it would be stable in PDI as Yokohama is just now released.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-02-2025 10:29 PM

Hi @Satoshi Abe 

The reason can be CC is moved to store and due to this you are not able to install now. Either wait for some time for next patch or try to get a new PDI and install the CSM there and see if any issue encountered.

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