lost my developer instance all of a sudden
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-20-2024 06:28 AM
Hi ,
all of a sudden I lost my instance this morning even though I am working non stop .
How do I get it back , I had lot of POC work done in it .
Dev Instance : https://dev181933.service-now.com
Thanks
Sandip Gorain
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-20-2024 10:14 PM
NO, it means your PDI is working fine and you are able to log in. Make sure you take a backup of the update set before you log off.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-22-2024 10:27 AM
Hi @sandipgorai
If your issue is resolved, please close this thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-20-2024 10:20 PM
Now your PDI Working!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-20-2024 10:36 PM
Log into your cloud console and verify if the instance is stopped or terminatedIf terminated, check if the storage volume is still available. Attach it to a new instance to recover your data. If stopped, restart the instance. Immediately reach out to your cloud provider's support for assistance. recovered, set up backups or store critical data in Git or cloud storage.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-21-2024 02:20 AM
Hello @sandipgorai
Your PDI is now active. Sometimes, PDIs go down temporarily for maintenance but typically become active again after some time. It's always a good idea to wait for a while for the instance to wake up. I recently experienced a similar issue where my PDI took two days to become active again.
To avoid any potential loss of work, I recommend exporting your update sets regularly. This ensures you have a backup of your progress in case of unexpected downtime.
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps others find the solution more easily and supports the community!"
Thank You
Juhi Poddar
