Missing out of the box Active field on the core_company table

Gowtham29
Tera Expert

‎10-03-2023 05:16 AM

Hi team,

I am not able to see the OOB active check box on the core_company table in my Personal PDI but I have the same check box in my company instance. Why is this happening ? could someone please help me to understand?

 

Gowtham29_0-1696335351068.png

 

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10 REPLIES 10

Sandeep Rajput
Tera Patron
Tera Patron
In response to Gowtham29

‎10-04-2023 12:57 AM

@Gowtham29 Looks like this field was either created by ServiceNow support or it was a part of the release initially and might have been removed later on by ServiceNow in the latest releases.

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Gowtham29
Tera Expert
In response to Sandeep Rajput

‎10-04-2023 01:02 AM

@Sandeep Rajput Surprised!! If they have removed, why this is visible on our instance? the screenshot that I have posted earlier was from the PDI instance only, but my team members will use it for doing POC kind of stuff

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AnveshKumar M
Tera Sage
Tera Sage

‎10-04-2023 01:08 AM

Hi @Gowtham29 

The active field doesn't come OOTB with standard installation. I checked my PDI and my organization instances. I doubt It will come with other packages.

Thanks,
Anvesh
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Gowtham29
Tera Expert
In response to AnveshKumar M

‎10-04-2023 06:04 AM

Packages in the sense, you are talking about the plugins?

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tanajipatil
Tera Contributor

‎10-28-2024 02:03 AM

As per my understanding, some suits/modules of ServiceNow do add Active attribute on core_company level. CSM is adding it as far as I know.
You might be using CSM or other suits/modules which are adding this attribute. If you install those modules on your PDI you should be able to figure this out.

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