New UI Action visible in related lists in Service Operation Workspace view
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‎01-20-2025 04:51 AM
'New' UI Action visible in related lists in Service Operation Workspace view but same is not visible in ITIL view (Native view).
I am trying to make Service Operation Workspace view same as Native view for Interaction table records. I have added User's incident related records for the form. But the difference I can see in Service Operation Workspace view (Native view) and Service Operation Workspace view (Workspace) is that 'New' button is visible in SOW view but not in Native view.
Please help me to understand where we can configure this to hide the same in SOW view as well.
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‎01-22-2025 02:13 AM
Check the Related List Actions, if any, has been created for the same for workspace side.
