Next Experience performance related issues
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08-17-2022 01:11 AM
We upgraded to San Diego in May and are now looking at enabling Next Experience and have this enabled for 100+ users so far however, before we enable it for 50,000+ users has anyone enabled it for this amount of users and have they experienced any performance issues?
When we first rolled it out we had some issues around homepages/dashboards as some users were still using homepages and we hadn't migrated these to dashboards however we have completed the migration using the 'homepage deprecation help tool' and our next step is to enable Next Experience for 1500+ users before we roll it out to all users but want to see if anyone has experience or learnings from when it was enabled in your organisation.
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12-12-2022 10:10 AM
When we first changed over, we had some users with issues. HI support had some of those users do a full cache delete. Cookies. Cache. Passwords. everything. It made a big improvement, but some heavy uers have chosen to downgrade to UI16 as they have still had too many performance issues in non-prod environments. You coul probably test the clearing cache etc. theory by running in an incognito, or in-private session of your browser before taking the leap to clearing everything.
