Next Experience roll back?

[Donovan Bladon3]

So we rolled out the new Next experience UI yesterday and this morning woke up to some push back, we are in discussions to potentially roll back, can anyone think of any ramifications of doing so?

[Saurabh Gupta]

Are you talking about Polaris UI?

[Donovan Bladon3]

yes

[Saurabh Gupta]

Yes, you can deactivate this for all or for some set of users as per your need.

If you want to allow the end user to switch the Polaris to UI16 or vice versa, this is also possible.

[Donovan Bladon3 · Accepted solution]

thanks for the direction, I was able to enable the toggle to allow users to go back to UI16 and that satisfied the need without having to rollback everyone! For anyone that wants to do this here is the thread I used to do it:

https://www.servicenow.com/community/now-platform-articles/allow-users-to-switch-between-next-experi...