Playbook Instruction activity with line break

[Christophe_E]

Hello,

How can we insert a line break to an instruction activity ?

In workflow Studio, I open my playbook, and update the description field from my Instruction activity. Here Line break are present. Once the playbook is displayed, line break are no more displayed.

A workaround would to display a Knowledge article, but I would like to avoid to have Knowledge article for each instruction.

Regards,

[Ankur Bawiskar]

@Christophe_E 

please share some screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Christophe_E]

Here is my playbook Instruction activity:

and here is the result when the playbook runs.

Even a "Show Knowledge Article" Activity has the same behaviour and is then not a workaround.

Knowledge article:

Result when displayed in playbook (No line break, no image):

[anashanifm]

Use <br> at the end of each instruction and this will add a line break.

[Christophe_E]

Hello anashanifm,

If I remember well, this was tested and does not work. <br> is then displayed in the playbook.

I finally manage descriptions directly in an instruction activity, but this mean that I cannot delegate content administration.

Regards,

Christophe

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