We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Project Workspace does not save tasks when adding them.

DanielIsaiVela
Tera Contributor

Hi Community,

I'm facing a critical issue with the Project Workspace. While everything works perfectly for users with the admin role, users with only it_project_manager and project_manager roles are unable to create new tasks from the Workspace.

Symptoms:

  • Details Component Error: The right-side panel displays the message: "The component is not configured" exactly when a newly created row that could not be saved is selected.

  • Ghost Tasks: Upon refreshing the page, the created tasks disappear because they were never committed to the pm_project_task table.

  • UI16 Works: These same users can create tasks without any issues from the classic interface (UI16).

0 REPLIES 0