Search source for custom table not working in Global Search next experience

Venkat122
Kilo Guru

Hi All,

I am trying to add Global Search for a custom table which did not extend task table.

I followed all the steps in the below link:

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/search-administrati...

 

But, still I don't see the search results when searching in Global search in Polaris experience

4 REPLIES 4

JP - Kyndryl
Kilo Sage

Hi Venkat122,

Make sure your custom table is text index enabled (like all the task related tables):

https://docs.servicenow.com/en-US/bundle/tokyo-platform-administration/page/administer/search-admini...

 

Regards,
JP

Thank you for the reply. Yes, I already did this. I regenerated text-index several times but still no luck. 

Could you please help me if there are any other things to check?

Gaurav Shirsat
Mega Sage

Hello,

have you gone through this Thread

this thread may help you. as per my knowing something is missed in sys_properties.

Mark my Response as Correct or Helpful, if you find it Appropriate.
Gaurav Shirsat : ServiceNow Community MVP 2022
https://www.linkedin.com/in/gauravshirsat/

Thank you for the response. Yes, I checked this thread also. The property they are mentioning is to stop a global search for a table ☹️