Send Frame Side Notification When Incident Follow up Date is met
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08-02-2023 10:10 AM
Hello,
We have recently added the follow up field to a few of our task tables, mainly INC, but i am looking to send a Provider - Next experience notification when an INCs follow up date and time field is met.
I am unsure how to achieve this. I know ho to get on insert or update but not sure how to set a script or event to fire off and push the notification to the top right header notifications icon.
Any Help with be greatly appreciated.
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08-17-2023 12:19 PM
@sowmya_d sorry for the delay. Would you be able to assist with this script? I'm not as versed in scripting and am having difficulties!