Show all recipients in the form activity section of Email - autogenerated recipients

[abrahams]

Would anyone know if there is a way to show the complete listing of who the email notification was sent to in the activity section of the form?  When the list is long we don't see the entire list.  We get some users listed but at the end we see ... at the end instead of the complete list of recipients.

[swathisarang98]

Hi @abrahams ,

You can modify the Filter activity and include Emails - autogenerated, Emails - correspondence in the activity section you will be able to see all the info about notification,

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

[abrahams]

They already see all the notifications.  The To: field is where it doesn't show the complete listing of recipients.  It only shows a few then ... .

[abrahams · Accepted solution]

I put in a HI case and was told there is a system property we could create name glide.ui.incident_activity.max_addresses, type of string.  ServicNow has a default of 5.  We adjusted to a higher number which did showed that number of recipients in the To.

[Roberta B]

Hello @abrahams -

Can you share a screenshot of the sys_property you created showing what you have in the value field, and whether you added any Read and/or Write role?