The Difference between Themes and UX Themes in NextExperience

AlhussainiM
Tera Contributor

11 hours ago

Hello every body , 
Can anyone explain the difference  between Themes and UX Themes in NextExperience
I access to UX themes by navigate to Now Experience FrameWork << Themes 
but I access to Themes by navigate to System UI << Themes . 

Thanks in advance

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vaishali231
Tera Guru

2 hours ago

hey @AlhussainiM 

 

Themes available under
System UI > Themes
are legacy (classic UI) themes. These themes apply only to the traditional ServiceNow interface such as classic forms, lists, UI Pages, and the application navigator. They control basic styling like header colors, fonts, and navigation appearance.

vaishali231_1-1770093882041.png

These themes do not affect any Next Experience workspaces or UI Builder applications.

 

UX Themes available under
Now Experience Framework > Themes
are modern themes designed for Next Experience. These themes apply to UI Builder based applications such as Agent Workspace, CSM Workspace, HR Workspace, and any custom workspace. UX Themes control branding, colors, typography, spacing, and also support light and dark modes. UX Themes are attached to an Experience, not globally to the platform.

vaishali231_0-1770093815459.png

 

In simple terms
System UI Themes are for the old UI and are mostly for backward compatibility.
UX Themes are for Next Experience and are the correct choice for workspaces.

Example
If you update a theme under System UI, you will see changes only in classic forms and lists.
If you update a UX Theme, you will see changes immediately in workspaces like CSM or Agent Workspace.

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Regards
Vaishali Singh

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