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UI Builder for configuring Service Operations Workspace

Maymun
Tera Contributor

The Service Operation Workspace is an OOTB Workspace Experience, and I want to implement some logic on the incident form on the Workspace.

 

In UI Builder, the "Details" tab contains a "Form Controller" which looks at a particular view of the incident form and displays it. The Workspace view does not accept "setSectionDisplay()" which is used in a client script on the native view. 

 

I want to make a section on the form visible based on user roles and incident priority. 

The section does not have a "visible" property.

 

I cannot put the section into a container, because it is all contained in a Form on UI Builder.

 

 

2 REPLIES 2

Dibyaratnam
Kilo Patron

setSectionDisplay works on the workspace side too. There is no any restriction as such.

ankitbanerj
Tera Expert

Hi @Maymun , 
Screenshot 2025-11-26 at 10.02.51 AM.pngScreenshot 2025-11-26 at 10.03.06 AM.png

Best regards,
Ankit B

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