UI Builder: Reload a page

Hasan6
ServiceNow Employee
ServiceNow Employee

Hi Community,

I have a ui builder page, and want to create a button which, upon click, executes an action and then reloads the page.

While I can get the 'executes and action' part done through the event scripts, I am not able to reload the page.

Any suggestions on how to achieve this?

1 ACCEPTED SOLUTION

Akshay_Jain22
ServiceNow Employee
ServiceNow Employee

Hi @Hasan6 

Though I would not personally recommend this method to update the data on the Page, as it can be refreshed through the definition of client states and data resources defined with dynamic inputs and event handler-triggers. 

You can use the below script in order to reload the page by binding any event with the below client script -

 

Screenshot 2024-08-18 at 10.42.31 PM.png

 

Please note that you can access the document object using this code for other use cases as well. 

Checkout full blog on this for more information on Pros and Cons.

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15 REPLIES 15

Samaksh Wani
Giga Sage
Giga Sage

Hello @Hasan6 

 

Follow the link to solve your query :-

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1120645

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

Hasan6
ServiceNow Employee
ServiceNow Employee

Hi Samaksh
This refreshes a list on the page, not the entire page.

Thanks for the quick response though.

Peter Bodelier
Giga Sage

Hi @Hasan6,

 

I'm curious, why would you want to reload the entire page instead of only reloading contents of components which really need a reload?

What scripts have you already tried? I can suggest some things, but you may have already tried that.


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Hi Peter,
I'm updating user language on click of the button, and will clear cache (gs.cacheFlush()) and then reload the entire page for the changes to take effect throughout.
I am not able to use the window.location.reload() in the scripts, as the object does not exist.