Unable to save event handler setting to a Button component in UI builder

Zhongmin Ye
Tera Contributor

Hello ServiceNow Community!

When configuring a button in the UI builder, I am unable to save the event handler configuration I have made to a button in the UI builder, for some reason, the 'Save' button stays as a grey out button. 

 

Any help is appreciated. 🙂 

 

Image (2).jpg

3 REPLIES 3

Community Alums
Not applicable

Hi @Zhongmin Ye ,

Please add the required fields such that the "Save" button appears!!

Follow the steps mentioned below :

https://docs.servicenow.com/bundle/xanadu-application-development/page/administer/ui-builder/task/ev...

 

These are the steps :

1. Click data visualization component active
2. Click events
3. Under "visualization clicked" -> Click "+ Add a new event handler"
4. Choose link to destination
5. Select destination
6. Choose Simple list
7. Enable dynamic data binding (by hovering mouse over specific database)
8. Add followings:
table: @payload.params.table
listTitle: @payload.title
query: @payload.params.query

 

Hi Sandeep,

 

When I am configuring event handler for the button, the event mapping is not required nor allows me to select. 
Screenshot 2024-10-16 160908.png

Kevin83
ServiceNow Employee
ServiceNow Employee

In this case you have to click the "+ Add event handler" link button below