Unable to save event handler setting to a Button component in UI builder
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10-15-2024 08:49 PM - edited 10-15-2024 08:53 PM
Hello ServiceNow Community!
When configuring a button in the UI builder, I am unable to save the event handler configuration I have made to a button in the UI builder, for some reason, the 'Save' button stays as a grey out button.
Any help is appreciated. 🙂

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10-15-2024 09:08 PM
Hi @Zhongmin Ye ,
Please add the required fields such that the "Save" button appears!!
Follow the steps mentioned below :
These are the steps :
1. Click data visualization component active
2. Click events
3. Under "visualization clicked" -> Click "+ Add a new event handler"
4. Choose link to destination
5. Select destination
6. Choose Simple list
7. Enable dynamic data binding (by hovering mouse over specific database)
8. Add followings:
table: @payload.params.table
listTitle: @payload.title
query: @payload.params.query
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10-15-2024 10:09 PM
Hi Sandeep,
When I am configuring event handler for the button, the event mapping is not required nor allows me to select.
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10-16-2024 05:35 AM
In this case you have to click the "+ Add event handler" link button below