User settings menu

Simon Hendery
Mega Patron
Mega Patron

I want to customize a workspace and according to the Docs, the first step is to access the Settings menu from my profile image:

 

2.JPG

 

But in my case, I don't have a Settings option. This is what I see:

 

1.JPG

 

How do I get to the Settings option?

1 ACCEPTED SOLUTION

Slava Savitsky
Giga Sage

I think that product documentation article is only applicable to the older version of agent workspace that always opened in a separate tab and therefore had its own user menu. With the rise of the so-called configurable workspaces, you need to use the UI builder to customize them. See Setting up your Configurable Workspace for more information.

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2 REPLIES 2

Slava Savitsky
Giga Sage

I think that product documentation article is only applicable to the older version of agent workspace that always opened in a separate tab and therefore had its own user menu. With the rise of the so-called configurable workspaces, you need to use the UI builder to customize them. See Setting up your Configurable Workspace for more information.