what is significence of variables fields in list view of RITM in workspace?

[Liyakhat]

Hi

I see variables column present on list view in workspaces ,but i am only able to use this in filter but not in list view to add variables on to the form through list layout configuration,this works in reports though, why this is shown in list view ? can we configure variables on to the list view using this?

[Eswar Chappa · Accepted solution]

Hi @Liyakhat  

as per the below support article this was not supported.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962438

Thanks & Regards,

Eswar Chappa

Mark my answer correct and Helpful if this helps you 😀

[Eswar Chappa · Accepted solution]

Hi @Liyakhat  

as per the below support article this was not supported.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0962438

Thanks & Regards,

Eswar Chappa

Mark my answer correct and Helpful if this helps you 😀

[Community Alums]

Hi @Liyakhat  ,

It's by design, you won't be able to do dot walk in Workspaces.

[Community Alums · Accepted solution]

HI @Liyakhat  ,

Sorry but any reason for not marking my answer , as i said the same thing.

Now you have the ability to mark multiple answers as correct!!

[Community Alums]

Hi @Liyakhat  ,