What is the possible cause for my_home_navigation_page to not work properly?
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03-10-2024 07:30 PM
Hello experts,
I was exploring on the user preference my_home_navigation_page and I was not able to see the expected result on my PDI. In the documentation, it is said that setting that property will make it so that the homepage that the user see upon logging in will be the dashboard that they last access.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955
But upon trying to login, it is not working as expected and just gave me the default home.
I can only see the dashboard as home after typing home.do.
Regards,
Vaine
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03-10-2024 08:05 PM
Hi @Rain Vaine ,
The glide.login.home System Property has two possible values, home.do or home_splash.do?sysparm_direct=true the latter being the "modern" experience.
To set a default user preference you'll want to create an entry on the sys_user_preference table with a name of my_home_navigation_page, blank user, and System true. Set the value here as $pa_dashboards and that will determine the default user behavior.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955
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Thanks & Regards,
Sumanth Meda