Is there a way to Configure context menu in Service Operations Workspace(SOW)?

DivyaSriG
Tera Contributor

In the Service Operations workspace (Tokyo Version) within an Incident record, there is no context menu shown when I right-click on that tab as shown: 

Divya146_1-1680889253016.png

 

Is there any possibility to add context menu within the Service operation workspace -Incident table, similar to normal UI as shown:

Divya146_0-1680889016883.png

 

Any inputs would be appreciated. Thanks !!

 

4 REPLIES 4

vipinmathew
Mega Guru

Hi @DivyaSriG  ,

 

Please go and create a new UI Action in Incident table with below configuration .

make sure you are selecting Correct Application Scope .

vipinmathew_0-1703678075975.png

vipinmathew_1-1703678130099.png

 

 

Here i am pasting the code below for your ease,

 

function onClick(g_form) {
    g_aw.openRecord("problem", "-1", { query: "problem=" + g_form.getUniqueValue() });
}
 
Hi @DivyaSriG  : you need to replace "problem" with your table name in above script.

 

Dibyaratnam
Tera Sage

@DivyaSriG Currently there's no such option of right clicking and getting the context menus on a workspace form. You can add UI Action as button or three-dots menu to embed any kind of functionality in workspace.

MichaelZischeck
Kilo Sage

I'm missing the same....

 

ui Actions (direct or via menu) make it too cluttered...

Manoj89
Giga Sage

For now, you can access it from the details section by clicking kebab icon

Manoj89_0-1709993362866.png