Workspace is not displayed

Saeka
Kilo Sage

‎05-31-2023 01:37 AM

Hello,

 

The workspace was created using UI Builder.
When I logged in as a different user and checked the workspace, the page was not displayed.


Is this due to a lack of Role? If so, where can I find the required Role?

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7 REPLIES 7

Mirolks
Giga Contributor

‎05-31-2023 04:45 AM

I had similar problem but it was due to my connection problems.

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Michael Fry1
Kilo Patron

‎05-31-2023 06:14 AM

Assuming it wasn't built in global, you can use App engine studio to open the app and give you the details.

Or open UI Builder, find the variant and click on Audience to see what roles are needed to view this variant/page.

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Saeka
Kilo Sage
In response to Michael Fry1

‎05-31-2023 05:43 PM

@Michael Fry1 

Thank you for your reply.

As you say, the application is not Global.
I checked Audience and nothing was specified, is it correct that the role is not restricted?

IzakiSaeka_0-1685580166154.png

 

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Brad Tilton
ServiceNow Employee
ServiceNow Employee

‎05-31-2023 09:13 AM

Access to workspaces is controlled by ACLs. You'll need a ux_route ACL for the workspace (You can use service operations workspace as a reference). For individual pages you can use audiences, which primarily use roles, but can also use user criteria if that plugin is enabled.

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