Victor Chen
ServiceNow Employee

AI Agent Fabric shipped MCP client support for Now Assist AI Agents. If you're looking for examples or inspiration, see here for a list of MCP servers you can connect with your AI Agents to look up data and run workflows.

 

A large list of MCP servers, both official and community-built, can be found here - https://github.com/modelcontextprotocol/servers 

 

Microsoft documentation

 

Github

  • Authentication Type: Choose “API Key” for Authentication Type. Create a GitHub account and navigate to Settings > Developer Settings > Personal access tokens > Tokens (classic). Paste in your GitHub personal access token as the API key.  

 

Financial Datasets 

  • Authentication Type: Choose “Oauth 2.1” for Authentication Type. Then create a free account at https://www.financialdatasets.ai/. Then in your ServiceNow instance, navigate to the Credentials table, and find the MCP server’s Credential record (Type = Oauth). Click the link “Get Oauth token” and click through the login and approval steps (You may need to use Google Gmail login.) 
  • Other testing notes: Free companies to test research on: Apple ($AAPL, etc.), Microsoft, Nvidia, and Tesla.  

 

Notion

  • Authentication: Choose “Oauth 2.1” for Authentication Type. Then create a free Notion account and create some Notion pages. In your ServiceNow instance, navigate to the Credentials table, and find the MCP server’s Credential record (Type = Oauth). Click the link “Get Oauth token” and click through the login and approval steps.  

 

Comments
Soumen Purkayas
ServiceNow Employee

Hi Victor, I wanted to ask you about an MCP server use case I had thought of. You probably know that we have a strong product docs site.  The use case is to use Now Assist on the doc pages and have the MCP server as the middle layer between Now Assist and the various sources, such as KB articles, community, and product docs. 

My question is: is the use case possible? If yes, how can we proceed? May be, we can try a small example in a sandbox to see how it gos?

Victor Chen
ServiceNow Employee

Hi @Soumen Purkayas - this is a good use case, but ServiceNow currently does not have an official MCP Server that serves up our KB and docs site. 

Hristo Hristov
Tera Explorer

Hi Victor, in case there isn't an official MCP Server, do you know how this service was set up: https://intexa.ai/? 
BR,

Hristo

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Last update:
‎10-08-2025 08:15 AM
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