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Admins can use skills without an assigned creator role

martinvirag
Giga Sage

Hi experts!

Going through the documentation and working with Now Assist for creator earlier the creator role had to be given to the users who would like to use creator skills. 

 

However, our admins let us know that they are able to use code assist features without an assigned role.

Are there any changes in how the licensing, skill access works that allows them to access certain skills?

Thanks!



Regards,
**Martin Virag**
ServiceNow MVP 2026
3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @martinvirag 

I noticed the same issue on my client side as well. Being an admin, I can access Now Assist without the other role. It might be that something has been changed. It’s better to log a new support case and let the team guide you.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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martinvirag
Giga Sage

@Dr Atul G- LNG  yeah, thats what I thought so, but I have hoped someone already have an answer 🙂 



Regards,
**Martin Virag**
ServiceNow MVP 2026

Let's wait mate.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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