Hello Community,
I am facing an issue while creating an ATF step using the "Click a List UI Action" step configuration in my instance.
Use Case
I am building an ATF Test with these steps:
Create a new user with admin role
Open an existing Group record (sys_user_group)
In the Group Members related list, click the Edit button using
Step config: Click a List UI Action → List banner button
The Problem
When I try to configure Step 3:
I set Table = Group [sys_user_group]
Then I try to select Related list = Group Members
Then browse List action = Edit
If I configure the step the first time, it works.
However, if I:
Change the table to another table (e.g., incident)
Then change it back to sys_user_group
And try to pick the related list again
…the page becomes completely unresponsive and I get a “Page Unresponsive” popup in the browser.
The UI freezes and I must refresh the browser.
Important Notes
This issue happens only with sys_user and sys_user_group tables.
A brand-new ATF step works fine.
But editing an existing step or re-selecting the related list always triggers the freeze.
Other tables do not cause the issue.
My question
Is this a known defect with ATF related-list metadata for sys_user and sys_user_group tables?
Is there a workaround or patch available from ServiceNow?Any guidance or workaround is appreciated.
Thank you!
