Can you edit this message "Some answers generated by AI. Be sure to check for accuracy." in VA

[dylanprete]

Can you edit this verbiage "Some answers generated by AI. Be sure to check for accuracy." at the bottom of the page in "Now assist in the VA"

[Tanushree Maiti · Accepted solution]

Hi @dylanprete 

Refer this KB: KB2817152 How to edit Now Assist Virtual Agent Placeholder text: Reply to Now Assist, localise place... 

Issue

Unable to Edit or localise placeholder text -  Reply to Now Assist and disclaimer text (Some answers generated by AI. Be sure to check for accuracy) in the Now Assist Virtual Agent.

Resolution

1.    This behavior is working as designed and cannot be modified through configuration.

2.    Localisation of this specific text is not supported in the current product behavior.

3.    If Editing or localisation is required, kindly submit an enhancement request through the ServiceNow Idea Portal as per KB0755878 - 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0755878

[dylanprete]

thank you