Don't use prompt or confirm use native methods for dialog
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01-27-2025 04:36 AM
Prompt users with the question, "Are you sure this ticket couldn’t be solved by turning it off and on again?" before allowing them to submit an incident, and provide playful messages based on their response.
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01-27-2025 06:24 AM
Where exactly do you want to display this message? Practically speaking, showing it in the current context could negatively impact user experience by creating confusion or frustration. It might be better to find a more seamless way to convey the information without disrupting the flow.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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01-28-2025 01:19 AM
Similar to below box. I want a confirmation box with buttons Ok and cancel when i try to submit my incident form.
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01-28-2025 01:21 AM
I want confirmation box similar to below when i try to submit incident form.
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01-27-2025 06:44 AM
your requirement is not clear.
where is the message to be displayed and when?
Please share some screenshots and exact business requirement.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader