How to call NowAssist custom prompt from Flow
Hi All.We have create Now Assist Custom Prompt in zurich release . kindly let me know how to call this custom prompt from Flow Designer .please let me know the possibilities.
Forum Posts
Encrypt the attachments using ServiceNow Vault
Hi All,We have already set up the ServiceNow Vault in our instance and encrypted some fields using it. Now, I want to encrypt all attachments related to tables that start with ABC*. The encryption should apply to both existing and future attachments....
Create HR case from VA
Hello, I need a help for creating a HR case from VA when live agent is not available or when VA is not provided the enough information. So for this, I have created a custom topic where I have included the topic block and added OOB Create HR case(LLM)...
Now assist 'Catalog item generation' skill in working in domain separated instance
We are experiencing an issue with the Now assist Catalog item generation skill in domain separated environment.The skill is not functioning as expected when accessed from a domain other than the global domain. We have verified the basic configuration...
Unable to Resume CSA Exam Application – 414 Request‑URI Too Large Error
Hello,I am trying to resume my CSA exam application on the NowLearning portal, but when I click Resume, I receive the following error:414 Request‑URI Too LargeThe page does not load further.I have tried clearing cache, incognito mode, using different...
portal redirect to nowassistselfservice
HI All, I have created a record producer in dev instance and wrote code "sp?id=nowassistselfservice" which will redirect the form to virtual assistance page. it is working in dev instance. but the same code is not working in test environment. can any...
Failed task
I did everything right but it says i failed the task validation. Please assist . Thank you.
NOW- ASSIST SKILL TIMEOUT AND EXECUTION LOOP
I'm getting stuck at a point where my skill execution fails due to a timeout, and now it's stuck in a loop without providing any response. It was working perfectly fine until yesterday.{"cancelled" : {"sourceCancelledResourceId" : "" ,"sourceCancelle...
Generate Flow Preview Button Disabled
Hi Team, I am trying to use Flow Generation in Workflow Studio/Flow Designer using Now Assist for Creator, but the "Generate Flow Preview" button remains disabled. I have verified the following: - Now Assist for Creator plugin is installed. - F...
How to learn Now Assist & Skill Kit without direct instance access?
Hello Community,I want to upgrade my ServiceNow skills, especially around Now Assist and the Now Assist Skill Kit. But I don't have access to a Now Assist-enabled instance or a company demo instance where these features are activated.I know Now Assis...
Resolved! Now Assist in the VA verbiage "Reply to now assist...", can this be updated to a different verbiage
Hello, Can the now assist in the VA, typing pre-canned verbiage in the SS (towards the bottom of the page) be updated to something else? "Reply to Now Assist..." I Want to brand with a company name. thanks
Resolved! Can you edit this message "Some answers generated by AI. Be sure to check for accuracy." in VA
Can you edit this verbiage "Some answers generated by AI. Be sure to check for accuracy." at the bottom of the page in "Now assist in the VA"
KB articles display in Now Assist Virtual agent
Hi,we have enabled the Now Assist in Virtual agent in our instance. When I give the input something like create incident, Now assist is generating the below response and at the end some supposed relevant KB articles are given as links displayed as nu...
Can I insall now assist plugins for ITSM in my developer local PDI.
Can I insall now assist plugins for ITSM in my developer local PDI. When I try to install it. It asks me to buy it. Isn't is possible to practice Now Assist in my local PDI?
Query regarding 'agent assist' in service operation workspace.
Does the Agent Assist feature in Service Operations Workspace, which was previously visible even before submitting an Incident, still exist after the Australia (AUS) upgrade?Currently, I can only see this feature after the Incident has been submitted...
