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Now Assist Header background color change

nishantgcha
Tera Contributor

Now assist panel header.png
Please refer above image ,
I am trying to update background color of above highlighted panel,
I have Now assist enhanced chat activated. I have tried custom branding as well.

Regards,
Nishant 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron

Hi @nishantgcha 

 

I doubt this can be doable

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Hi Atul, Service Now provide provision for few changes as per https://www.servicenow.com/docs/r/zurich/conversational-interfaces/now-assist-in-virtual-agent/themi...
but the above header part is missing no css tag available. 

Sorry i read it wrong

 

https://www.servicenow.com/community/virtual-agent-forum/help-in-va-chat-header-log-background-colou...

 

https://www.servicenow.com/community/virtual-agent-nlu-articles/virtual-agent-client-branding-guide/...

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Tanushree Maiti
Tera Patron

Hi Nisha,

 

It seems using a theme you can achieve it. Check this servicenow documentation and screen shot associated with it.

SN Doc: Create a theme using Now Assist 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti