Now Assist skill: Doc to Voice Agent
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4 hours ago
Hi
Do we have any Out of box skill " Doc to Voice Agent" in servicenow?
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3 hours ago
Hi @Vedavalli,
could you possibly explain what do you mean "doc to voice agent"?
100 % GlideFather experience and 0 % generative AI
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3 hours ago
I also don't have information about that.
I'm asking do we have any skill named Doc to Voice Agent?
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2 hours ago - last edited 2 hours ago
it's very unlikely to come up with a random name and ask if there's a skill for it and find one... 😛
maybe you want to check which skills are available and try to think if there's any close to what you require...
Navigate to Now Assist Admin > select technology (e.g. ITSM) and see the list of available AI skills:
But as you mentioned voice, what exactly do you mean? Doc to voice, you want to upload a document and that would be converted to voice or what's the use case??
@Vedavalli Perhaps you can get better answers if you rephrase your question..  
100 % GlideFather experience and 0 % generative AI
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3 hours ago - last edited 3 hours ago
What Voice Agents are included Out of the Box (OOTB)?
ITSM:
- Create New Incident
- Check Incident Status
- Outlook Troubleshooting
- Catalog Item Request
- Password Reset
HR:
- Create New Case
- Check Case Status
- PTO Related Inquiries
- Travel Expenses
- Update Employee Information
CSM
- Manage Order Operation
- Order Case Self Service
Check if this helps:
