Now Assist skill: Doc to Voice Agent

[Vedavalli]

Hi

Do we have any Out of box skill " Doc to Voice Agent" in servicenow?

[Dr Atul G- LNG]

so what is issue mate?

https://www.servicenow.com/docs/r/intelligent-experiences/enable-voice-input-for-now-assist-panel.ht...

[Tanushree Maiti]

What Voice Agents are included Out of the Box (OOTB)?

ITSM:

• Create New Incident
• Check Incident Status
• Outlook Troubleshooting
• Catalog Item Request
• Password Reset

HR:

• Create New Case
• Check Case Status
• PTO Related Inquiries
• Travel Expenses
• Update Employee Information

CSM

• Manage Order Operation
• Order Case Self Service

Check if this helps:

https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-in-document-intelligence/docume...

https://www.servicenow.com/community/now-assist-articles/ai-voice-agents-are-here-autonomous-service...

https://www.youtube.com/watch?v=NMqUC2_KCzQ

[Vedavalli]

No 
I'm asking do we have any skill named Doc to Voice Agent?

[yashkamde]

Hello @Vedavalli ,

Yes ! ServiceNow’s Now Assist provides AI-powered voice capabilities to interact with documents, allowing users to query, summarize, and extract data using natural language..

Refer this ->

https://youtu.be/oNt-sSbUApM?si=SGcGxXPX1OpdW4hW 

If my response helped mark as helpful and accept the solution.

[Vedavalli]

Not this 
Do we have any skill named: Doc to Voice Agent