Now Assist TMT Plugin Generate Resolution Notes not Appearing in IN-Product Desktok(Workspace)

ZeeshanKhan1 · ‎05-13-2025

Hi SerivceNow Community,
Now Assist TMT Plugin Generate Resolution Notes not Appearing in IN-Product Desktok(Workspace)
Though It Appear In Now Assist Pannel

But in Workspace its not appearing

Dr Atul G- LNG · ‎05-13-2025

Hi @ZeeshanKhan1

Did you try resolving the issue or moving the record to the next state? The popup should appear automatically in that case. This is how it works with incidents."

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ZeeshanKhan1 · ‎05-13-2025

Even if the State is in different State It is not appearing

Dr Atul G- LNG · ‎05-13-2025

Might be log a now support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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