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CSA training

My CSA course will expire on May 10th, so after the expiration, will I not be able to use the course to participate in CSA exams

Oscar Du by Tera Contributor
  • 218 Views
  • 2 replies
  • 0 helpfuls

Trigger AI Agent

Hi All, We are demoing AI Agents, and trying to use the triggers on use cases, but it's not working. We added a trigger to the use case to run when an incident's state changes to "In Progress". We tried to change the incident state both on next exper...

Andr_ by Tera Expert
  • 1623 Views
  • 3 replies
  • 3 helpfuls

AI Agent Studio

Could someone please direct me to resources or guidance on creating an AI agent?

Community Alums by Community Alums  
  • 372 Views
  • 1 replies
  • 0 helpfuls

My CAD exam was suspended

Actually i scheduled My CAD exam through online proctored mode and i clear all the checklist which are required by a examiner then i have started my test and then i was at the ending of test and i was just click on the submit button then unfortunatel...

11222866_de by Kilo Contributor
  • 422 Views
  • 1 replies
  • 0 helpfuls

Live agent Visiblity in csm

hi everyone Even  Agent is  availaible,In portal live agent  availiblity is showing  false ,and sometimes if it is  avalibale it displaying message like thishere agent is  available  can anyone help ,me  to solve this  

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lallirikka1 by Tera Contributor
  • 468 Views
  • 5 replies
  • 1 helpfuls