Populate Reference Variable Based on Another Variable Selection in Service Catalog.

[manishtyagi]

Hi Community, I’m working on a Service Catalog item and need some help with a dynamic reference field. I have two variables Department and Doctor (Reference) When a specific department is selected, the Doctor variable should only display doctors who belong to that selected department. Can anyone guide me on how to achieve this? Should I use a Reference Qualifier or a Catalog Client Script?

[GlideFather · Accepted solution]

Hi @manishtyagi 

let's go with a reference qualifier on the Doctor variable.

Try something like:

javascript: 'department=' + current.variables.department

EDIT: Please note that's automatica transcript, it shall be "javascrip t :" (no spaces) not javascript:

[GlideFather]

@mayankkumar I see that it was posted at similar time, i meant it was both similar so i agree with you. Sorry if it turned out different way i have been multitasking.

it was just for the “u_”, otherwise agree in full but perhaps it will be completely different anyways, the author will know better

apologies 🙌 

[mayankkumar]

Hi @GlideFather,

No worries at all and really! I just meant to clarify things from a technical point of view. Nothing was meant to sound rude or personal😀.

Totally understand how things can come across differently. All good, and happy to collaborate anytime!

you can go through this -> Name conflicts may be introduced by new OOB fields if a custom field having same name has been creat...
to understand more about "u_".
Feel free to correct me if I’m wrong.
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Thanks & Regards
Mayank

[GlideFather]

OK OK @mayankkumar thank you very much for sharing the article, I will bookmark it for future references 🙂 have a wonderful day!

[mayankkumar]

Btw Nice Username Kamil @GlideFather 😜

[GlideFather]

@mayankkumar Thanks 😁😁😁