Azure OpenAI in Now Assist Skill Kit
Hi,I want to configure Now Assist Skill Kit with Azure OpenAI provider, looking for any documentation or video example where step by step instructions are mentioned on how to set up this.
Forum Posts
Scheduled Job
I am creating a scheduled job to to send out daily emails to the assigned user for incidents not active in 3 days excluding weekends. I have the condition for the exclusion below: var result = true;var gdt = new GlideDateTime();var day = gdt.getDayOf...
Script Editor right-click options lost with Code Generation skill ?
Hi all, one of the most frequently used features in Script Editor, are the context menu options 'Show Documentation' (on methods), 'Show Definition' and 'Show Data' (on tables) as documented in this article;These options seem to be lost once the 'Int...
Displaying Similarity Records
We created a Similarity definition and performed training, but the training results are not displayed on the Service Operational Workspace screen. Where are the training results displayed? Recommendations show similar records, but they include items ...
which is the best to learn between servicenow and aws?
The choice between learning ServiceNow and AWS (Amazon Web Services) largely depends on your career goals, interests, and the specific industry you are targeting. Here’s a breakdown of both:
Gen AI
how can i do pdf summarization in ServiceNow?requirement,i have policy pdf,i want to summarize and only provide important content to customers.
Resolved! I have done this before but now I cannot invoke Now Assist in fix scripts
I want to create a new Fix Script to fix upload issues with CI descriptions where commas were replaced my \n and make the descriptions less readable. My problem is that I cannot start the NA dialogue box. What do I need to do to be able to get the ...
CSA EXAM
I want to take CSA exam but i am confused about the voucher . shall i go for the exam with 300 $ direct without voucher or i must take the CSA domain which cost 500$ extra to get the voucher ? if it must take it is any way to get it fro free ?
How to Integrate IBM Watson with ServiceNow not via Virtual agent but from workspace ?
Hi everyone,I'm exploring the feasibility of creating a custom agent assist or dialog box within one of our workspaces in ServiceNow. I aim to enhance this functionality by integrating it with IBM Watson Assistant, allowing for AI-driven suggestions ...
Not able to Enable AI Search for Performance Analytics Dashboard
Hi All, Greetings, I have a new requirement to enable AI search for reports & dashboards for a particular custom tables extending CSM base table.If someone has configured/Enabled AI search for reports & dashboards then please help me with the steps, ...
Resolved! How to get knowledge articles in virtual agent
How to configure the VA to get the published knowledge articles
how to get the "search knowledge base" topic in Virtual agent
Can I know how to get the "Search Knowledge base" topic in Virtual agent. IS there any inbuilt topic in VA for doiong a search for knowledge base
Resolved! Write with Now Assist button is not available
Hello everyone! I am currently testing out this new feature of Now Assist in the Xanadu release. It is the Write with Now Assist Chat reply recommendation. Even if the Chat reply recommendation skill is enabled, the Write with Now Assist button is no...
UI action to add attachment
Hi , I want to create a UI action which will show a popup to add attachment and then from the attachment I want to create the records in the table. Each row in the excel should create a new record. I have written a script which creates the record fro...
