Service NOW AI agnets & Now Assist

kpatel91
Tera Contributor

‎08-18-2025 06:54 AM

Hey everyone Ive been working on configuring AI agents and I have came across a small issue and need some guidance on how to proceed. On the Now Assist in VA I keep getting link to null. I have attached a pic below as a referece.

 

 

kpatel91_1-1755525065159.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-18-2025 07:27 AM

Try repairing or upgrading the Now Assist plugins and check again.
If it still doesn’t work, log a ServiceNow support case. @kpatel91 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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