servicenow issue

NIRANJANAH
Tera Contributor

‎07-11-2025 07:41 AM

Hi,

 

NIRANJANAH_0-1752244759222.png

can someone please provide a solution for this query.

 

assigned to person in the CR should able to edit the planning tab during "Authorize" state of CR.

is there any business rule/client scripts/ACLs restricts this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-11-2025 07:53 AM

Hi @NIRANJANAH 

It’s not recommended to make any changes to a Change Request once it is approved or in the process of approval. In this case, the best approach is to either approve or reject the Change, and then request or create a new one with the required updates.

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Dr. Atul G. - Learn N Grow Together
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