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Resolved! Training NowLLM with custom data

Hi team , I am working on a project to create a "widget recommendation system" that is if the user gives the use case, the widgets has to be recommended for that use case. I am using now assist skill kit and here I have some queries . 1.How can I mak...

abinaya-s by ServiceNow Employee
  • 759 Views
  • 2 replies
  • 3 helpfuls

Unable to get mail script values into email

Hi All, I wrote email script to pick the values from system property and display it in email notification. But I am unable to see the email script values in the email. Attached are the email script and notification images. Kindly assist me here Thank...

madhuravath by Kilo Contributor
  • 407 Views
  • 1 replies
  • 0 helpfuls

Chat Summarization is not working

Chat is transferring from Now assist Virtual agent to live agent but the chat summarization is not working and showing the below message.Unable to summarize chat. Now Assist isn't set up to process this request. Please suggest. Any help would be appr...

Ravi158 by Tera Contributor
  • 1371 Views
  • 3 replies
  • 0 helpfuls