Sumarization RITM and TASK

[romualdom]

I am creating a skill with the goal of replicating the summarization of the incident table but for Task and RITM. How can I have it presented in the UI action in the same way as in Incident?

[GlideFather]

Hi @romualdom,

in the Now Assist Admin app, select the Incident summarisation AI skill and duplicate it:

Then you may adjust the visibility:

As well as the input table:

PS: be aware that Task is a parent of both Incident and Request (ed Item) tables... so there might be overlapping.

[romualdom]

no change is Table Incident, I can Change Table SC_TASK.

[sunkarasath]

u mean you present the same skill as ui action button on other forms or different skill you need to summarize the task and ritm tables ????

[romualdom]

In the image above, this table is the Incident Table. The UX selected in red is the ServiceNow default. I want to create a UX like this. I've already created the Task Skill and the RITM Skill, but they only enable the creation of UI Actions and other views, but I can't do it like the one in the image!