Sumarization RITM and TASK
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3 weeks ago
I am creating a skill with the goal of replicating the summarization of the incident table but for Task and RITM. How can I have it presented in the UI action in the same way as in Incident?
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2 weeks ago
Hi @romualdom,
in the Now Assist Admin app, select the Incident summarisation AI skill and duplicate it:
Then you may adjust the visibility:
As well as the input table:
PS: be aware that Task is a parent of both Incident and Request (ed Item) tables... so there might be overlapping.
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100 % GlideFather experience and 0 % generative AI
100 % GlideFather experience and 0 % generative AI

