Unable to add requested user manager approval in ask for approval condition

madhu25
Tera Contributor

Monday

Iam trying to develop the flow designer by using the now Assist prompt,

But there is one issue iam facing with the ask for approval condition,where iam unable to add the logics by today using the prompt, please suggest how to add the conditions inside action (Ask for approval, IF logic)

Please provide the prompt to resolve this issue

0 Helpfuls
  • 160 Views
1 REPLY 1

Huynh Loc
Mega Sage

Monday - last edited Monday

 

Hi @madhu25 
This behavior is expected. Currently, Now Assist for Flow Designer cannot reliably create or modify complex conditional logic within an existing “Ask for Approval” action. The Ask for Approval action is declarative by design, while decision‑making logic must be handled outside the action using Flow Designer elements.

Instead of placing logic inside Ask for Approval, use the following approach:

✅Use an IF condition before the Ask for Approval action

Recommended Now Assist prompt:

Create a flow where an approval is requested only when the request priority is High.
If the priority is not High, skip the approval step and continue the flow.

This will generate:

  • An IF condition that evaluates the priority
  • The Ask for Approval action placed only in the “true” branch

This is the supported and best‑practice approach when working with conditional approvals in Flow Designer.


If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

0 Helpfuls