Unable to Resume CSA Exam Application – 414 Request‑URI Too Large Error
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02-16-2026 09:42 PM
Hello,
I am trying to resume my CSA exam application on the NowLearning portal, but when I click Resume, I receive the following error:
414 Request‑URI Too Large
The page does not load further.
I have tried clearing cache, incognito mode, using different browsers, and logging out and back in, but the issue persists.
Could someone help me reset my exam session or guide me on how to resolve this?
Thank you.
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03-07-2026 10:44 PM
Hi @divyakrupab
Try with Incognito/Private browser once.
Also click on Terms link and read full till the end and then click on Resume
If nothing works -> Log a case to ServiceNow now Learning .
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-21-2026 08:59 AM
please tell me as soon as possible i faced same issue of 414 url error.
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05-21-2026 08:58 AM
So ultimately your problem is solved or not please tell me as soon as possible i faced same issue.