Will Now Assist Plugin be available after Now Assist starter pack

[295Victor]

Hi Team,

Can anyone let know will the Now Assist plugin like 

-Now Assist in Virtual Agent Configurations
-Now Assist in ITSM

be available even after the end of Now Assist starter pack.

[Dr Atul G- LNG]

Hi @295Victor 

You need to install the required plugins.

[sandeepdutt]

Hi @295Victor ,

This starter Pack is only for 1 Year and it cannot be renewed. So Next Year you need to either Upgrade your License Credentials to Pro+ or Ent+. This would decide if the plugins mentioned would be part or not.

Best is to Speak to your Account excecutive from ServiceNow , they can guide better.

[Tanushree Maiti]

Hi @295Victor 

Once your Now Assist Starter Pack gets expired, the core software applications like Now Assist in Virtual Agent and Now Assist in ITSM do not automatically uninstall themselves.

However, their underlying Generative AI capabilities will be blocked due to the license entitlements are directly linked to your active subscription tier until you are renewing your license.