After installing the Now Assist for ITSM in SN, a continuous error is being thrown in syslog
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‎10-24-2024 01:34 AM
Hello Team
After installing the Now Assist for ITSM plugin in ServiceNow, a continuous error appears in the system log records. When I open any record in the system log table, the error is displayed at the top.
Error:
Read operation on table 'syslog' from scope 'UXC Generative AI' was denied. The application 'UXC Generative AI' must declare a cross scope access privilege. Please contact the application admin to update their access requests.

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‎10-24-2024 03:05 AM
Please refer this KB -
How to grant cross-scope access to a module - Support and Troubleshooting (servicenow.com)
It Seems that Installation is not Clean.
Regards
RP