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After installing the Now Assist for ITSM in SN, a continuous error is being thrown in syslog

Aparna Gurav
Tera Contributor

Hello Team

After installing the Now Assist for ITSM plugin in ServiceNow, a continuous error appears in the system log records. When I open any record in the system log table, the error is displayed at the top.

Error:
Read operation on table 'syslog' from scope 'UXC Generative AI' was denied. The application 'UXC Generative AI' must declare a cross scope access privilege. Please contact the application admin to update their access requests.


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