After updating the indexed search, how soon it will take effect?

Lisa71
Tera Contributor

After updating the indexed search, how soon it will take effect? Thanks.

4 REPLIES 4

RaghavSh
Mega Patron

After indexing, the effect is seen immediately.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

Lisa71
Tera Contributor

if the KB has been updated, how soon it will take effect?

You don't have to index, after every KB update.

 So here is the scenario:

KB is checkout and published after making the changes. AI search should now search the published incident.(without indexing immediately)


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

Simran Gadodiya
Mega Sage

Hey @Lisa71 

Generally indexing/reindexing occurs (roughly) every 30 seconds on ServiceNow Indexed Sources. if you still have any doubts you can refer below mentioned articles.
https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/search-adminis...

https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/ai-search/task...

 

Please mark the answer correct/helpful accordingly.

Thank You.